PART TIME CUSTOMER SERVICE REPRESENTATIVE

About the position

Responsibilities

• Prepare, maintain, and verify accounting, financial, and statistical records.
• Gather, assemble, tabulate, enter, check, verify, balance, adjust, record, and file financial data.
• Review information to ensure accurate reporting and resolve discrepancies.
• Assist staff in the preparation of reports and recommendations by organizing data.
• Balance and reconcile daily cash receipts and analyze accounts for accuracy.
• Process and update license applications, providing information on fees and regulations.
• Receive, open, time stamp, sort, and distribute incoming and interdepartmental mail.
• Assist with document processing, file management, and research.
• Organize and maintain various administrative and reference files according to retention policies.
• Utilize computer programs to enter and maintain data, generate reports, and create documents.
• Answer questions and provide information to staff and the public in a courteous manner.
• Locate and contact customers for revenue collections and verify payment plans.
• Provide backup support for collections office and other accounting functions as required.

Requirements

• Equivalent to the completion of the twelfth grade.
• Two years of responsible clerical and routine cashiering experience.
• Knowledge of basic cashiering, clerical, and collection procedures.
• Ability to perform mathematical calculations quickly and accurately.
• Proficiency in word processing, spreadsheets, and database applications.

Nice-to-haves

• Experience in a public service environment.
• Familiarity with local laws, codes, and regulations.

Benefits

• Part-time employment with flexible hours.
• Opportunity to gain experience in public service.