Guest Liaison

Job Description for Guest Liaison

Our franchise organization, John Gomez Enterprises, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team!Entering and leaving Golden Corral are two of the most critical moments in the guest's experience because lasting impressions are formed during these moments. The Guest Liaison's interactions with our guests and these impressions ultimately dictate whether the guest will return.

Guest Service

• Extends a sincere greeting to incoming guests and warmly encourages them to return before they leave.
• Provides support to individuals requiring assistance during their stay.
• Oversees the execution of GC On the Go's takeaway orders.
• Affable and polite while conversing on the phone.
• Handles payments accurately.
• Understands and adheres to job duties related to just-in-time delivery.
• Well-acquainted with the daily buffet spread and has a thorough understanding of the menu items and their prices.

Cleanliness

• Keeps the vestibule, host/cashier station, and nearby areas neat and well-organized.
• Support is necessary to ensure the buffet is correctly arranged and the labels are accurate, along with the task of cleaning all the buffet stations and their surrounding areas.
• Follows the stipulations laid out by the district health authority.
• Oversees duty scheduling to uphold standards of cleanliness, service, and quality.

Operational Excellence

• Notifies the supervisor about the necessity of transferring cash from the register to the secure safe to minimize the chances of theft.
• Checks to ensure there is consistency between the drawer and the daily paperwork.

About Us

The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.

Our organization follows nondiscriminatory employment procedures, ensuring that all skilled candidates are assessed fairly, irrespective of their race, religion, gender, nationality, disability, veteran status, or any other legally guarded trait.

The franchise is independently owned and operated by a franchisee, who is in charge of all hiring procedures. The franchisee's management team will make decisions regarding employment, and any questions related to job openings should be directed to the franchise location rather than Golden Corral Corporate.