Supervised Visitation Observer

Job Overview

We are seeking a dedicated and attentive Supervised Visitation Observer to ensure safe, supportive, and structured visitation sessions between children and their families. This vital role involves monitoring interactions, upholding safety protocols, and fostering a positive environment to promote healthy family relationships. You will help protect children's well-being while providing essential support to families and caseworkers.

This part-time position offers a meaningful opportunity to make a real difference in the lives of children and families navigating complex circumstances. Comprehensive training will be provided to the right candidate.

Key Responsibilities

• Observe and monitor parent-child interactions during supervised visits to ensure safety and appropriate behavior.
• Enforce visitation guidelines and protocols in accordance with court orders and agency policies.
• Maintain accurate, objective, and detailed documentation of all visits, including notes and incident reports.
• Intervene promptly and appropriately using de-escalation techniques to manage conflict or distress.
• Maintain a neutral, professional, and supportive presence to encourage positive family engagement.
• Uphold strict confidentiality regarding all case information and family interactions.
• Collaborate effectively with caseworkers, supervisors, and other professionals as required.

Schedule & Availability

• Must be available 7 days a week for part-time, scheduled shifts.
• Shift 1: Monday – Thursday, hours between 9:00 AM – 7:00 PM.
• Shift 2: Weekend Rotation:
• Friday: 10:00 AM – 5:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: 1:00 PM – 5:00 PM

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• Experience working with children (e.g., in a school, childcare, volunteer, or similar setting) is required.
• Ability to communicate effectively, both verbally and in writing.
• Must successfully pass a Department of Services background check.
• Ability to comply with all confidentiality and privacy policies.
• Reliable transportation to and from visitation sites in the Hays/San Marcos area.
• Ability to remain calm, neutral, and professional in emotionally sensitive situations.

Ideal Candidate Will Have

• Patience, empathy, and strong observational skills.
• The ability to document interactions with detail and objectivity.
• Respect for diverse family backgrounds and dynamics.
• Flexibility and reliability to work assigned shifts.

How to Apply

Ready to contribute to child safety and family support? Please apply through our official application form here:

Application Form:https://docs.google.com/forms/d/e/1FAIpQLScZh6AOm3RSKY4kUnxnRVkSI4886TfKrFicr6n6qTXoVxDMvg/viewform

We look forward to reviewing your application

Job Types: Full-time, Part-time

Pay: $13.50 - $16.00 per hour

Expected hours: 40 per week

Education

• High school or equivalent (Preferred)

Experience

• Childcare: 1 year (Preferred)

Work Location: In person