Customer Experience Assistant

Description

Step into a fast-moving role with Ross Stores, a top-tier off-price retailer boasting a massive network of over 2,200 locations. We are currently seeking a dedicated Customer Experience Assistant to join our team and help maintain our reputation for growth and value. In this position, you do much more than handle transactions; you are an essential guide for our shoppers as they navigate our "treasure hunt" environment. Whether you are prepping merchandise in the back or assisting customers on the sales floor, your focus is on creating a friendly, high-energy atmosphere. If you want to build your career with a Fortune 500 company that recently reached $20.4 billion in annual sales, this is the place for you.

Qualifications

• Natural ability to talk to people and provide a welcoming, helpful presence.
• A collaborative mindset and the drive to help your teammates hit daily targets.
• Mindfulness regarding store safety and a sharp eye for detail in your work area.
• A dependable work ethic and the ability to pivot between different tasks as store needs change.
• Genuine respect for all people, valuing the diverse perspectives of both coworkers and customers.

Benefits

• Stable employment and competitive wages with a resilient, industry-leading corporation.
• A workplace that actively promotes and celebrates Diversity, Equality, and Inclusion.
• Real-world training and clear pathways to move up within the company.
• Employee merchandise discounts and programs that reward your hard work.
• The opportunity to be part of a high-achieving team that values mutual support and success.

Responsibilities

• Set a positive tone for every visit by greeting shoppers warmly and offering helpful guidance.
• Handle customer checkouts with speed and precision using our register systems.
• Uphold safety standards by keeping the floor tidy, identifying risks, and following loss prevention guidelines.
• Help the store look its best by restocking shelves, organizing displays, and processing new arrivals.
• Stay flexible by jumping in to help different departments based on where the store is busiest.
• Contribute to a great company culture by treating everyone with kindness and engaging in team recognition.