Shift Supervisor at a Coffee Shop / Barista

Shift Supervisor at a Coffee Shop / Barista

Starbucks is all about fostering meaningful relationships. Our team comprises the backbone of our enterprise, forging bonds among themselves, our patrons, and our greater community. These relationships spark positive changes every day. This shared spirit fuels our ambition and underpins why we call each other "partners." We treasure the unique experience each partner brings and aim to create a cozy, welcoming environment.

As a Starbucks Shift Supervisor, you'll exemplify the operational brilliance that sets the Starbucks Experience apart. By guiding your team of Baristas during their shifts, you'll work to provide exceptional customer service and serve perfectly crafted products. The lively store environment offers opportunities to positively influence others, nurture a team-focused atmosphere, and further develop your leadership abilities.

In the role of Shift Supervisor, you're instrumental in creating a vibrant ambiance that invigorates both customers and team members.

Benefits Overview

• Health Medical, Dental & Vision - Comprehensive medical, dental, and vision insurance
• Life Insurance - Short & Long-Term Disability
• Stock & Savings - Bean Stock, Stock Investment Plan (SIP), Future Roast 401(k)
• Financial Well-Being Education & Opportunity - Starbucks College Achievement Plan, Pathway to Admission, Greener Apron
• Partner & Family Support - Partner & Family Sick Time, Paid Parental Leave, Lyra Mental Health Benefit, Headspace, Backup Care Benefit
• Vacation & Other Time Off - Caring Unites Partners (CUP) Fund, Family Expansion Reimbursement Assistance, DACA Reimbursement
• Perks - Food & Beverage Benefit, Weekly Markout & Discount, Spotify Premium Subscription, Coffeegear, Commuter benefits, Discounts at Other Retailers, Giving Match, Fitness and Activities, Elite Athlete Program, Siren Card

Desired Attributes of Shift Supervisor

• Takes a hands-on approach, with high ethical standards and ability to drive change
• Flourishes in a team environment and inspires others
• Delivers outstanding customer service
• Takes pride in delivering top-quality output
• Effectively manages and mentors team members
• Open to learning and experimenting with new drink recipes
• Proficient with cash handling and maintaining store safety
• Able to maintain composure in a fast-paced setting
• Possesses excellent communication skills

Starbucks offers an impressive compensation and benefits package to eligible team members, involving free coffee, competitive pay, various health coverage plans, full tuition coverage through the Starbucks College Achievement Plan, and the unique Bean Stock equity reward program. Paid time off and flexible scheduling are also available.

Required Experience

• At least 1-year customer service experience in a retail or restaurant setting
• Consistent attendance and punctuality
• Willingness to work flexible hours including mornings, evenings, weekends, nights, and holidays
• Adherence to store's operational policies, superior food and beverage quality, secure cash handling, and overall store safety
• Six-months customer-facing role experience
• Ability to guide and prepare food and beverages to standard or modified recipes
• Minimum six months of managerial or supervisory experience

Skills and Abilities

• Proficient in managing others
• Quick learner
• Excellent verbal communicator
• Understanding of the retail industry and operations
• Strong interpersonal skills
• Team player
• Capable of building and nurturing relationships

As a Starbucks partner, you and your dependents are eligible for comprehensive medical, dental, vision, basic and additional life insurance options. Additional benefits include short and long-term disability coverage, paid parental leaves, family expansion reimbursement, accumulated paid vacation, sick leave benefits, and bonus pay for select holidays. Starbucks also offers a 401(k) retirement plan with employer match, discounted stock purchase through SIP, Starbucks equity program (Bean Stock), incentivized emergency savings, and financial wellness tools. Full tuition coverage for an online bachelor's degree via the Starbucks College Achievement Plan, resources for managing student loans, educational opportunities, backup care, and DACA reimbursement are also provided. As per Starbucks' policies, we comply with all state and local regulations concerning benefits related to employee leave. These policies may be subject to changes depending on collective bargaining in specific areas.