Part-time Customer Service Representative

Position Overview

Ultimate Staffing Services is seeking a dedicated and personable Part-time Customer Service Representative to join a dynamic team in California. The successful candidate will serve as the first point of contact for visitors and clients, ensuring a positive and professional experience. This role requires strong organizational skills and the ability to handle multiple tasks efficiently.

Responsibilities

• Greet and welcome visitors, employees, and candidates, directing them to the appropriate person or area.
• Serve as the first point of contact for all incoming calls and emails, answering, screening, and directing them as needed.
• Maintain a professional and welcoming reception area.
• Manage and distribute incoming/outgoing mail, packages, and deliveries.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Perform data entry, update databases, and maintain accurate records and spreadsheets.
• Organize and maintain both physical and digital filing systems.
• Draft, proofread, and send correspondence, memos, and reports.
• Assist with general office tasks like photocopying, scanning, and faxing.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.